Knowledge base of the GTN Group

Knowledge and rules.

Version 0.3 · As of 17 Oct 2026 · Working version · machine-readable (JSON)

The abstract foundation of the GTN Group: terms, values, principles and rules from which the companies of the group derive their decisions. You will find no figures, no clients and no work instructions here. Those belong to the companies.

Levels

Each level has its own task. The group defines the first four, the companies supply the fifth.

ValuesWhat fundamentally matters.
PrinciplesGeneral orientation for decisions and actions.
RulesConditions, limits and requirements, verifiable.
Decision logicHow rules are applied in context.
ImplementationActions using a company's data and means.

Every statement carries a status:

fixed
fixed (given by the value foundation)
derived
derived (justifiable from what is given, revisable)
proposed
proposed (rule or definition, testable, not confirmed)
hypothesis
hypothesis (open until decided)
tension
tension or unresolved

Values

Four values form the foundation. None ranks above the others. They describe how we deal with what is.

Truth fixed

Recognising reality, practising sincerity and correcting one's own assumptions.

Role
Direction of knowing: not what is pleasant, but what is accurate.
In practice
Establish before interpreting. Separate facts from assumptions. Make corrections visible.
Test question
Is it evidenced? What do we not know?

Awareness fixed

Consciously perceiving oneself, others, connections and consequences.

Role
Capacity of knowing: opening the view, seeing preconditions and consequences.
In practice
Name those affected and the consequences before deciding. See the part within the whole.
Test question
Whom and what does it affect, and what are we assuming?

Wisdom fixed

Combining insight, experience and judgement into appropriate action.

Role
Judgement: how knowing becomes a decision that fits the situation.
In practice
Measure, not maximum. The stakes determine the care. Never claimed as a self-description.
Test question
Is it appropriate?

Love fixed

Recognising the worth of the other and of reality, and aligning one's own actions with it.

Role
Stance in relationships: recognise worth before calculating benefit, and act accordingly.
In practice
Treat clients, partners, staff and competitors as valuable. Care in the details. Room for the other.
Test question
Is it dignified?

hypothesis Version 0.1 called this dimension appreciation. Love is the inner, complete form (recognising and aligning one's actions with it); appreciation is its visible, verifiable form. In this architecture love is the value and appreciation its evidence. Externally (home page, stance) we use the verifiable word. Status of this reading: H.

Discipline derived Implementation principle

Consistently turning recognised values and reasoned decisions into action.

The four values answer what matters: what is accurate (truth), the connection (awareness), what is appropriate (wisdom), the worth of the other (love). Discipline answers none of these questions. It has no content of its own: one can do the wrong thing with discipline.

Discipline therefore does not belong on the level of values (what holds) but on the level of principles (how one acts). It is the implementation principle that closes the chain from decision to action, and at the same time the condition for the four values to have effect.

In the image of the cycle: the four values are the points on the circle, discipline is the movement along it. Without it the circle remains a picture.

Consequence for the architecture: four values, one implementation principle. Discipline appears in the principles (P5, P8), in the rule base (R7, R8) and as a condition in the fourth question. This placement is derived, not fixed, and needs Nicolai's confirmation.

Principles

Derived from the values. Each principle names what it follows from.

P1 · from Truth · Awareness

Reality first derived

Establish before interpreting, show before telling. Facts are checked before judging.

P2 · from Awareness

See the connection derived

No detail without context, no decision without regard to those affected and the consequences.

P3 · from Wisdom

Appropriate, not maximal derived

Measure is the criterion, not size. The stakes of a decision determine the care it receives.

P4 · from Love

Recognise worth derived

Everyone involved has worth before they have use. This applies to clients, partners, staff, competitors and critics.

P5 · from Truth · Discipline

Stay correctable derived

Mistakes are named, versions dated, changes justified and made visible. Correction is discipline in the service of truth.

P6 · from Truth · Awareness · Wisdom · Love

Distinguish, do not blur derived

Fact from assumption, ideal from implementation, substance from form, value from rule. Every statement carries its status.

P7 · from Love · Wisdom

People remain the purpose derived

Processes, systems and automation serve people. Where they do not, they are changed or abolished.

P8 · from Discipline

What is decided gets done derived

A decision without implementation is no decision. What has been decided is implemented within a named deadline or explicitly handed back.

P9 · from Awareness · Love

Involve those affected derived

Whoever is affected by a decision is involved or at least informed before it takes effect. The degree of involvement follows the stakes.

Deciding: four questions

Before every decision. The questions test different sides of a decision: feasibility, dignity, proportion and participation. Their relation to the values is not a one-to-one mapping.

Q1 · Weighing (gradual, normative)

Is it appropriate?

Meaning
Is the action in proportion to goal, effort, consequences and stakes? Appropriate is relative: appropriate for what and for whom. The reference point must be named.
Function
Measure
Relates to
Wisdom · Awareness
Clarity
Without a named reference point (goal, those affected, alternative) the question cannot be answered. A no means rebuild, not discard.
Variables
A(H), T(H)

Q2 · Feasibility check (facts with uncertainty)

Is it possible?

Meaning
Can the action be carried out in fact and in law: resources, time, capabilities, legality, data? The question tests feasibility, not impossibility. An unclear factual situation is a result of its own (clarify), not a no.
Function
Gate
Relates to
Truth · Awareness
Clarity
Possible does not mean permitted. Legality counts here as a hard condition of feasibility; anyone wanting to test it separately adds it as a sub-question (status: H).
Variables
M(H), F(H)

Q3 · Ethical weighing

Is it dignified?

Meaning
Two readings, both apply: does the action respect the worth and dignity of everyone affected? And is it worthy of the group, could we show it openly? Both tests must be passed.
Function
Gate
Relates to
Love · Truth
Clarity
The transparency test (could we show it openly) makes the question testable: an action that only works when hidden is not dignified.
Variables
W(H)

Q4 · Participation and commitment (process condition)

Are we all involved?

Meaning
Two readings, both apply: are all those affected involved or informed (participation test)? And do all who must act stand behind the decision (commitment test)? The second test is the precondition for discipline to take hold.
Function
Condition
Relates to
Awareness · Love · Discipline
Clarity
Involvement is not unanimity. With low stakes, information suffices; with high stakes, participation before the decision is required.
Variables
B(H), Z(H)

How they work together

  1. Q2 possible (facts and feasibility)
  2. Q3 dignified (hard limit)
  3. Q1 appropriate (weighing)
  4. Q4 involved (precondition for implementation)

Facts first, then the ethical limit, then the measure, then the condition for implementation. This order prevents something from passing as appropriate that is impossible or undignified.

Conflicting goals

  • Appropriate versus involved: participation takes time. Rule: with low stakes, information may follow action; with medium and high stakes, participation comes first.
  • Possible versus dignified: possible but undignified means no. Dignified but impossible means rebuild or postpone.
  • Appropriate versus implementation: an appropriate decision that nobody carries fails at Q4. Then the decision has become too small or the participation too large.

When a human decides

  • when one of the questions is answered unclear and cannot be clarified in reasonable time
  • when the weighing in Q1 is close or those affected assess it differently
  • when the action is irreversible or has high stakes (approval)
  • when a rule is to be overridden
  • when two values are in genuine tension and no rule resolves it

The four questions of version 0.1 (Is it true? Do we see the connection and consequences? Is it appropriate? Does it honour the worth of everyone involved?) are absorbed into the four questions of version 0.2: Is it true → Q2 (fact check), connection and consequences → Q1 and Q4, appropriate → Q1, honours → Q3.

Rule base

Abstract and industry-neutral. The formal notation orders conditions; it proves nothing: dignity and appropriateness remain human judgements.

Variables

SymbolNameTypeValuesOrigin
HActionObjecta concrete action or decision under review
KContextObjectcompany, goals, resources, data, responsibilities, deadlines, legal framework
F(H)FactsFactevidenced · unevidenced · contradictoryTruth
M(H)FeasibilityFact with uncertaintyyes · no · unclearQ2 possible
W(H)DignityValue judgementyes · no · unclearQ3 dignified
A(H)AppropriatenessValue judgement, gradualyes · no · unclear (with named reference point)Q1 appropriate
B(H)InvolvementProcess stateyes · no · unclear (those affected involved, those acting committed)Q4 involved
R(H)ReversibilityFact with assessmentreversible · irreversibleWisdom, awareness
T(H)StakesAssessmentlow · medium · high (thresholds per company in context K)Awareness
Z(H)Responsible person or roleAssignmentexactly one per action; authority from KGovernance
t_maxImplementation deadlineAssignmentperiod within which a decision must be implemented or handed back (from K)Discipline
U(H)UncertaintyDerivedtrue as soon as one of M, W, A, B is unclear or F is contradictoryTruth

Rules

R1 · normative with factual component

Admissibility proposed

admissible(H) ⇔ M(H) = yes ∧ W(H) = yes ∧ F(H) ≠ contradictory

An action is only admissible if it is feasible and dignified and the facts are not contradictory. Impossible or undignified is a no, not a weighing.

Follows from
P1 · P4
Exceptions
none
Limits
W is a value judgement; it is made by Z(H). If W is disputed, not the rule but a human decides (R10).

R2 · normative, gradual

Appropriateness proposed

admissible(H) ∧ A(H) = yes ⇒ executable(H); admissible(H) ∧ A(H) = no ⇒ rebuild(H)

An admissible action is carried out if it is appropriate. If it is not, it is changed (scope, timing, form), not discarded.

Follows from
P3
Exceptions
If no rebuild reaches A = yes, the action is postponed and this is recorded.
Limits
A needs a named reference point (goal, those affected, alternative).

R3 · normative, procedural

Involvement proposed

B(H) = no ∧ T(H) ≥ medium ⇒ involve first, then decide; B(H) = no ∧ T(H) = low ⇒ execute, inform those affected

With medium and high stakes, those affected are involved before the decision. With low stakes, informing them afterwards suffices.

Follows from
P9 · P2
Exceptions
Imminent danger: act, then involve, document.
Limits
Who is affected is determined by awareness (P2), not convenience.

R4 · normative

Approval proposed

R(H) = irreversible ∨ T(H) = high ⇒ approval required(H) by Z(H) with authority; R(H) = reversible ∧ T(H) = low ⇒ execute without approval, with documentation

The need for approval follows from reversibility and stakes, not from hierarchy. Reversible actions with low stakes are done without approval and documented.

Follows from
P3
Exceptions
A company may set stricter thresholds, never looser ones (R9).
Limits
Assessing R and T is itself an assessment with uncertainty; when in doubt, the stricter classification applies.

R5 · Procedure

Uncertainty proposed

U(H) ∧ T(H) ≥ medium ⇒ clarify before deciding; U(H) ∧ ¬clarifiable(H, t) ⇒ a human decides, uncertainty is documented

What is unclear is clarified before deciding, in proportion to the stakes. What cannot be clarified is decided explicitly by a human under named uncertainty.

Follows from
P1 · P6
Exceptions
With low stakes, reversible action under uncertainty is allowed.
Limits
The rule only prevents paralysis if t (time to clarify) is set in the context.

R6 · Procedure

Order of checks proposed

Order: F → M → W → A → B → (R, T) → approval → implementation

First facts, then feasibility, then the ethical limit, then the measure, then involvement, then reversibility and stakes, then approval, then implementation.

Follows from
P1 · P6
Exceptions
Obvious lack of dignity may end the check immediately.
Limits
The order is procedure, not truth; it serves consistency.

R7 · normative (discipline)

Duty to implement proposed

decided(H) ∧ ¬implemented(H, t_max) ⇒ hand back to Z(H) with reasons; implementation without decision ⇒ inadmissible

What has been decided is implemented within the deadline or explicitly handed back. What has not been decided is not implemented.

Follows from
P8
Exceptions
New facts (R8) interrupt the deadline.
Limits
t_max must be set in the context; without a deadline the rule has no effect.

R8 · Procedure (truth)

Correction proposed

F'(H) contradicts F(H) ⇒ re-examine decision (R6); change ⇒ new version with reasons, old version stays readable

If new facts contradict the basis of a decision, it is re-examined. Every change is a new version with reasons.

Follows from
P5
Exceptions
none
Limits
Correction does not devalue the earlier decision; it is not concealed.

R9 · Structural rule

Fidelity to context proposed

A company may: fill variables, tighten thresholds, add rules. A company may not: remove rules, loosen thresholds, reinterpret values

A company makes the rules concrete through its context. It may be stricter than the group, never looser, and it may not reduce the foundation to its operational needs.

Follows from
P6
Exceptions
A justified loosening is only possible as a change request to the group version (new version).
Limits
The group must link the versions of both levels (version path).

R10 · Meta-rule

Human override proposed

Z(H) with authority may override any rule R1–R9 with reasons; the override is itself an action H' and passes through R1, R4, R8

Any rule can be overridden by an authorised person with reasons. The override is visible, documented and itself subject to admissibility, approval and correction.

Follows from
P7
Exceptions
R1 (the undignified) cannot be overridden: an override that ignores W = no is itself inadmissible.
Limits
Who has authority is set by the company's governance (context K).

Decision logic: possible outcomes

OutcomeWhen
EXECUTEadmissible, appropriate, involved, no approval required or approval granted
REBUILDadmissible but not appropriate; change scope, timing or form and check again
CLARIFYuncertainty with medium or high stakes; obtain facts, then check again
INVOLVEthose affected not involved with medium or high stakes
APPROVALirreversible or high stakes; obtain the decision of the authorised person
REJECTnot feasible or not dignified; record the reasons
HAND BACKnot clarifiable, close weighing, rule conflict or override wanted: a human decides explicitly

The logic does not produce decisions. It sorts which check is due next and when a human must decide. Value judgements (W, A) remain value judgements.

Glossary

56 terms of business organisation. Each entry: definition, boundary, purpose, value link, rule, relations.


Core terms of the architecture

GroupTruth · Awareness · Wisdom · Love
Definition
What several companies have in common: shared values and a shared intention. The GTN Group understands itself this way, not as a corporation.
Boundary
Not a holding and not a legal form. It exists through those who carry its values.
Purpose
Explains why the group has no colour, no industry and no clients of its own: it is what connects its companies.
Value link
Arises from all four values; trust is its visible effect.
Rule
What happens in the group's name follows its values.
Relations
Manifestation · Value · Partner management · Governance
ValueTruth · Awareness · Wisdom · Love
Definition
What fundamentally matters. A standard against which decisions are measured, not a goal.
Boundary
Not a goal (has a number and a date), not a rule (has a condition), not a principle (has a direction).
Purpose
Orientation for all other levels.
Value link
The four values form level 0 of the architecture.
Rule
Values are not derived from goals or markets; goals are measured against values.
Relations
Principle · Rule · Vision
PrincipleWisdom
Definition
General orientation for action, derived from values.
Boundary
No condition, no instruction; says in which direction to act, not exactly when.
Purpose
Make values workable.
Value link
Every principle names the values it follows from.
Rule
A principle without a value link is deleted.
Relations
Value · Rule
RuleTruth · Discipline
Definition
A traceable condition, limit or requirement that applies to decisions.
Boundary
No work instruction, no key figure; rules are context-free, their variables are filled in context.
Purpose
Make decisions verifiable and transferable.
Value link
Rules follow from principles; they are versioned (truth) and kept (discipline).
Rule
Every rule states exceptions and limits and carries a status.
Relations
Principle · Decision · Version (status, date) · Context
DecisionWisdom · Discipline
Definition
An accountable choice between options under uncertainty, with consequences for action.
Boundary
Not an opinion, not an intention without implementation, not a resolution without a responsible person.
Purpose
Enable action and make it attributable.
Value link
Wisdom (measure), discipline (implementation), tested by the four questions.
Rule
Every decision has exactly one responsible person, passes the four questions and receives care in proportion to its stakes.
Relations
Approval · Reversibility · Stakes · Responsibility
ApprovalWisdom · Discipline
Definition
Explicit consent of an authorised person to an action before it is carried out.
Boundary
Not mere acknowledgement, not approval after the fact.
Purpose
Safeguard the irreversible and the consequential.
Value link
Wisdom (recognising the stakes), discipline (keeping to procedure).
Rule
The need for approval follows from reversibility and stakes, not from hierarchy (R4).
Relations
Decision · Responsibility · Risk management · Governance
ReversibilityWisdom · Awareness
Definition
The property of an action of being undoable with reasonable effort.
Boundary
Not the effort of the action itself, but the effort of undoing it.
Purpose
Measure for the scrutiny needed before acting.
Value link
Awareness (seeing consequences), wisdom (dosing care).
Rule
The reversible may happen quickly; the irreversible needs time and approval.
Relations
Approval · Stakes · Risk management
StakesAwareness
Definition
The extent of an action's consequences for people, values, means and the future.
Boundary
Not effort, not urgency.
Purpose
Determines participation, depth of checks and approval.
Value link
Awareness (recognising consequences and those affected).
Rule
Stakes are estimated before the decision, marked with uncertainty and, when in doubt, rated higher.
Relations
Reversibility · Approval · Risk management
ResponsibilityAwareness · Discipline
Definition
Assigned accountability of a person or role for decisions and results in an area.
Boundary
Not authority alone (being allowed), not participation (contributing).
Purpose
Clarity about who decides and who carries.
Value link
Awareness (seeing responsibility), discipline (exercising it).
Rule
Every decision has exactly one responsible person; participation does not replace responsibility.
Relations
Governance · Organisation · Approval
ManifestationTruth · Love
Definition
A company or undertaking that realises the group's values in a concrete field.
Boundary
Not a department of the group; its own identity, its own words, its own colour.
Purpose
Make values effective without diluting the group.
Value link
Commitment to the four values and the relationship pattern.
Rule
Adopts the rules, fills in the context, may only tighten, never reduce (R9).
Relations
Context · Governance · Version (status, date)
ContextAwareness
Definition
The concrete conditions of a company: goals, resources, data, responsibilities, deadlines, thresholds, legal framework.
Boundary
Context fills variables; it does not change rules.
Purpose
Apply universal rules to one reality.
Value link
Awareness (knowing one's own situation).
Rule
Every company documents its context with a date; thresholds for stakes and deadlines are recorded there.
Relations
Manifestation · Rule · Variables
Version (status, date)Truth · Discipline
Definition
A dated version of a definition, rule or statement with the reason for the change.
Boundary
No history for its own sake; the old stays readable, the new applies.
Purpose
Make correctability visible.
Value link
Truth (correction), discipline (upkeep).
Rule
No statement without a date; changes are justified; earlier versions remain accessible.
Relations
Knowledge management · Rule
UncertaintyTruth
Definition
The state in which a variable relevant to a decision is unevidenced or contradictory.
Boundary
Not risk (assessed uncertainty), not ignorance that nobody notices.
Purpose
Honest basis for clarifying or deciding under uncertainty.
Value link
Truth (naming instead of glossing over).
Rule
Uncertainty is named; from medium stakes upwards it is clarified before deciding (R5).
Relations
Decision · Data management · Risk management

Direction

VisionWisdom · Love
Definition
Description of a desired state of the world that follows from the values.
Boundary
Not a goal with a number, not a slogan, not a product idea.
Purpose
Direction over years, independent of economic cycles and products.
Value link
Wisdom (what is worth striving for), love (for whom).
Rule
A vision is justified by values, not by market opportunities.
Relations
Strategy · Corporate development · Value
StrategyWisdom · Truth
Definition
A deliberate choice of which paths to the vision are pursued and which are not.
Boundary
Not an action plan, not a wish list.
Purpose
Focus and renunciation.
Value link
Truth (honest picture of the situation), wisdom (measure and renunciation).
Rule
A strategy names what it excludes; otherwise it is none.
Relations
Vision · Business model · Risk management · Corporate development
GovernanceTruth · Awareness · Discipline
Definition
The order of decision rights, responsibilities and controls.
Boundary
Not day-to-day management, not hierarchy for its own sake.
Purpose
Make decisions legitimate, traceable and attributable.
Value link
Truth (transparency), awareness (who carries what), discipline (procedure).
Rule
Every authority is documented; override is possible but visible (R10).
Relations
Responsibility · Compliance · Approval · Organisation
Corporate developmentWisdom · Discipline
Definition
Deliberate development of a company's structure, capabilities and business model.
Boundary
Not growth for its own sake, not reorganisation as a reflex.
Purpose
Stay stable and capable of development at the same time.
Value link
Wisdom (measure), discipline (implementation over a long time).
Rule
Development follows strategy, not opportunity.
Relations
Strategy · Innovation · Organisation

Value creation

Business modelTruth · Love
Definition
Description of how a company creates and delivers value for whom and receives something in return.
Boundary
Not the product, not the price list.
Purpose
Make viability testable.
Value link
Truth (honest assumptions), love (value for the counterpart first).
Rule
A business model that only works through the counterpart's ignorance is inadmissible.
Relations
Value creation · Sales · Financial planning · Strategy
Value creationLove · Wisdom
Definition
The steps in which knowledge, work and means become a benefit for the counterpart.
Boundary
Not revenue, not employment.
Purpose
Show where benefit really arises.
Value link
Love (benefit for others), wisdom (measure of effort).
Rule
Every step names for whom it creates value; otherwise it is dropped.
Relations
Service delivery · Process management · Business model

Market and counterpart

MarketingTruth · Love
Definition
Understanding need and making an offer visible to those who might need it.
Boundary
Not persuasion, not sales.
Purpose
Fit between need and offer.
Value link
Truth (no claim without evidence), love (taking need seriously).
Rule
Every outward statement is evidenced and dated; no superlatives, no artificial urgency.
Relations
Sales · Communication · Business model
SalesTruth · Wisdom · Love
Definition
The path from interest to the counterpart's decision, including advice and closing.
Boundary
Not marketing (visibility), not customer success (delivery on the promise).
Purpose
Enable decisions, not force them.
Value link
Truth (evidence instead of pressure), wisdom (not every deal), love (the counterpart's interest).
Rule
Convince yes, persuade no. A deal against the counterpart's interest is not dignified.
Relations
Marketing · Customer success (delivering on promises) · Business model · Partner management
Customer success (delivering on promises)Discipline · Love · Truth
Definition
Ensuring that after closing the counterpart actually receives the promised benefit.
Boundary
Not support alone, not upselling.
Purpose
Keep promises; earn trust.
Value link
Discipline (delivery), love (care), truth (naming deviations).
Rule
Every promise has a place that checks its delivery and names deviations to the counterpart.
Relations
Sales · Service delivery · Quality management

Delivery

Product developmentTruth · Wisdom
Definition
Designing services and products from need, feasibility and values.
Boundary
Not innovation (search), not service delivery (operation).
Purpose
Give benefit a form.
Value link
Truth (real need), wisdom (measure, no overloading).
Rule
No product without a named need and named limits.
Relations
Innovation · Service delivery · Quality management
Service deliveryDiscipline · Love
Definition
The actual delivery of the promised service in quality, time and scope.
Boundary
Not sales, not development.
Purpose
Make value creation effective.
Value link
Discipline (keeping promises), love (care).
Rule
What is promised is what is delivered; deviations are named to the counterpart before, not after.
Relations
Operations · Customer success (delivering on promises) · Process management · Value creation
OperationsDiscipline · Awareness
Definition
The ongoing running of all recurring activities that enable delivery.
Boundary
Not a project (one-off, with an end).
Purpose
Reliability.
Value link
Discipline (repetition), awareness (seeing disruptions early).
Rule
What recurs is described, measured and has a responsible person.
Relations
Process management · Service delivery · Technology and IT

Steering

Project managementWisdom · Discipline · Truth
Definition
Steering one-off undertakings with a goal, an end and limited means.
Boundary
Not a process (recurring).
Purpose
Reach the goal within time and means.
Value link
Wisdom (planning with measure), discipline (deadlines), truth (unvarnished status).
Rule
A project has a goal, an end, a responsible person and named risks; status is reported unvarnished.
Relations
Process management · Risk management · Responsibility
Process managementAwareness · Discipline
Definition
Designing and maintaining recurring workflows.
Boundary
Not a project, not bureaucracy.
Purpose
Repeatability and learning.
Value link
Awareness (connections in the flow), discipline (adherence).
Rule
A process serves a benefit; if it serves none, it is abolished (P7).
Relations
Operations · Quality management · Continuous improvement

Data, information, knowledge

Data managementTruth
Definition
Collecting, storing, maintaining and protecting data of known origin and quality.
Boundary
Data is raw material, not information.
Purpose
Reliable basis for everything else.
Value link
Truth (origin, date, correctness).
Rule
Every datum has a source, a date and an owner; per topic there is one leading source.
Relations
Information management · Data protection · System integration
Information managementAwareness · Truth
Definition
Turning data into meaning and making it available to those who need it for decisions.
Boundary
Not storage (data), not experience (knowledge).
Purpose
Ability to decide.
Value link
Awareness (connection), truth (status).
Rule
Information carries a status: evidenced, derived or hypothesis.
Relations
Data management · Knowledge management · Communication
Knowledge managementTruth · Wisdom · Discipline
Definition
Capturing experience and insight so that they remain available independently of people and tools.
Boundary
Not a document archive, not a database.
Purpose
Continuity and learning.
Value link
Truth (status, date), wisdom (experience), discipline (upkeep).
Rule
Lasting knowledge lives where the work happens, with date and status; never only in one head or one tool.
Relations
Information management · Learning · Version (status, date)

Technology

Technology and ITDiscipline · Love
Definition
Technical systems that carry data, processes and communication.
Boundary
A means, not an end.
Purpose
Provide capabilities reliably and securely.
Value link
Discipline (operation, security), love (serves people).
Rule
No system without an owner, backup and access rules; security before convenience.
Relations
Data management · Artificial intelligence · System integration · Data protection
Artificial intelligenceTruth · Awareness · Discipline
Definition
Systems that generate patterns, texts or proposals from data and prepare decisions.
Boundary
AI prepares; it does not decide the irreversible.
Purpose
Capacity and consistency.
Value link
Truth (checking evidence), awareness (knowing limits), discipline (approval stays with humans).
Rule
AI results carry status and source; irreversible actions remain with humans (R4, R10).
Relations
Technology and IT · Knowledge management · Governance
System integrationTruth · Awareness
Definition
Connecting systems so that data is captured once and used consistently everywhere.
Boundary
Not the individual system.
Purpose
One truth per datum.
Value link
Truth (consistency), awareness (dependencies).
Rule
One leading source, one defined flow direction, no write-back without a rule.
Relations
Technology and IT · Data management

People and organisation

People and personnel (HR)Love · Truth · Discipline
Definition
Finding, onboarding, developing and supporting the people who work with us, in every contractual form.
Boundary
Not personnel administration alone.
Purpose
Capability and belonging.
Value link
Love (the worth of the person), truth (honest feedback), discipline (reliability).
Rule
Every collaboration has clear expectations, fair compensation and honest feedback.
Relations
Organisation · Collaboration · Learning
OrganisationAwareness · Wisdom
Definition
The order of roles, responsibilities and workflows.
Boundary
Not hierarchy for its own sake; categories are tools.
Purpose
Clarity about who carries what.
Value link
Awareness (connections), wisdom (appropriate structure).
Rule
Every task has a role, every role a person; structures can change and are dated.
Relations
Responsibility · Governance · People and personnel (HR)
CommunicationTruth · Love
Definition
Exchange of information and meaning, internal and external.
Boundary
Not marketing, not advertising.
Purpose
A shared picture of the situation.
Value link
Truth (in substance), love (in form).
Rule
Truth in substance, appreciation in form; uncertainty is named.
Relations
Information management · Collaboration · Marketing
CollaborationLove · Discipline · Awareness
Definition
Working together on results across roles and companies.
Boundary
Not coordination without a result.
Purpose
Participation and effectiveness.
Value link
Love (participation), discipline (keeping commitments), awareness (knowing those affected).
Rule
Those affected are involved or informed; commitments are kept or withdrawn in good time.
Relations
Communication · People and personnel (HR) · Project management

Finance

FinanceTruth · Wisdom
Definition
The whole of a company's means, obligations and payment flows.
Boundary
Not bookkeeping (recording), not controlling (comparison).
Purpose
Ability to act.
Value link
Truth (the figures are right), wisdom (measure).
Rule
Figures are true, complete and timely; no decision without knowledge of the means.
Relations
Controlling · Bookkeeping · Liquidity · Treasury
ControllingTruth · Awareness
Definition
Comparing plan and reality, with conclusions for decisions.
Boundary
Not bookkeeping, not control of people.
Purpose
Learning from deviation.
Value link
Truth (naming the deviation), awareness (seeing the cause).
Rule
Every deviation has an explanation and a decision.
Relations
Financial planning · Bookkeeping · Strategy · Cash flow
BookkeepingTruth · Discipline
Definition
Complete, legally compliant recording of all business transactions.
Boundary
Not planning, not steering.
Purpose
Evidence and obligation.
Value link
Truth (completeness), discipline (timeliness).
Rule
No transaction without a voucher, no voucher without a booking, promptly.
Relations
Finance · Billing and settlement · Compliance
Billing and settlementTruth · Love
Definition
Determining and communicating what is owed to whom: clients, partners, staff.
Boundary
Not bookkeeping (recording), not debt collection.
Purpose
Fairness in exchange.
Value link
Truth (correct), love (fair and comprehensible).
Rule
Every settlement can be recalculated by its recipient.
Relations
Bookkeeping · Partner management · Customer success (delivering on promises)
TreasuryWisdom · Discipline
Definition
Managing cash, accounts, reserves and financing.
Boundary
Not bookkeeping, not controlling.
Purpose
Solvency at all times.
Value link
Wisdom (reserve as measure), discipline (keeping rules).
Rule
Reserves are defined; financing follows viability, not opportunity.
Relations
Liquidity · Financial planning · Finance
LiquidityTruth · Discipline
Definition
The ability to meet obligations as they fall due at any time.
Boundary
Not profit, not assets.
Purpose
Survival before profit.
Value link
Truth (unvarnished), discipline (forward-looking).
Rule
Liquidity is viewed ahead of time; shortfalls are named early, never concealed.
Relations
Cash flow · Treasury · Financial planning
Cash flowTruth
Definition
The course of incoming and outgoing payments over time.
Boundary
Not profit (accrued), not revenue.
Purpose
Visibility of payment flows.
Value link
Truth (what really flows).
Rule
Payment flows are planned per period and compared with actuals.
Relations
Liquidity · Financial planning · Controlling
Financial planningTruth · Wisdom
Definition
A forward-looking view of income, expenses and payment flows over a period, with assumptions.
Boundary
Not a forecast presented as a claim.
Purpose
Decisions with figures.
Value link
Truth (assumptions open), wisdom (ranges instead of false precision).
Rule
Every planned figure has a named assumption and a range.
Relations
Controlling · Cash flow · Strategy · Business model

Purchasing and partners

PurchasingWisdom · Love
Definition
Procuring services and goods on appropriate terms.
Boundary
Not partner management (relationship), not contract law.
Purpose
Use means economically.
Value link
Wisdom (measure), love (a fair price for suppliers too).
Rule
Terms are clear, comparisons documented, dependencies known.
Relations
Partner management · Finance · Law
Partner managementLove · Truth · Discipline
Definition
Building and maintaining relationships with organisations with which value is created together.
Boundary
Not purchasing, not sales.
Purpose
The network: a shared identity without displacement.
Value link
Love (the partner's worth), truth (no hidden interests), discipline (commitments).
Rule
Interests and terms are open; performance is acknowledged; dependencies are named.
Relations
Purchasing · Sales · Governance · Billing and settlement

Law and duty

LawTruth · Wisdom
Definition
Legal design and protection of contracts, rights and obligations.
Boundary
Not compliance (adherence), not data protection (a sub-area).
Purpose
Clarity and protection for both sides.
Value link
Truth (understandable), wisdom (sustainable).
Rule
Contracts are understandable and carry both sides; what is unclear is clarified, not exploited.
Relations
Compliance · Data protection · Partner management · Purchasing
ComplianceDiscipline · Truth
Definition
Demonstrable adherence to laws, contracts and one's own rules.
Boundary
Not law (design).
Purpose
Trust and protection.
Value link
Discipline (adherence), truth (evidence).
Rule
Obligations are known, assigned and checked; breaches are named and remedied.
Relations
Law · Governance · Data protection · Bookkeeping
Data protectionLove · Truth · Discipline
Definition
Protecting personal data according to the law and the dignity of those concerned.
Boundary
Not IT security alone.
Purpose
Dignity and duty.
Value link
Love (dignity), truth (transparency), discipline (procedure).
Rule
Data stays where it is needed; no duplicates in general storage; those concerned know what happens.
Relations
Data management · Compliance · Technology and IT

Quality and risk

Quality managementTruth · Discipline · Love
Definition
Systematically ensuring that services meet requirements and promises.
Boundary
Not final inspection alone.
Purpose
Keep promises.
Value link
Truth (measure), discipline (fix), love (care).
Rule
Requirements are defined, deviations measured, causes removed.
Relations
Service delivery · Process management · Continuous improvement · Customer success (delivering on promises)
Risk managementAwareness · Wisdom · Truth
Definition
Identifying, assessing and treating uncertainties that threaten goals.
Boundary
Not avoidance at any price.
Purpose
Carry stakes consciously.
Value link
Awareness (seeing), wisdom (weighing), truth (naming).
Rule
Risks are named, assessed by stakes, probability and reversibility and assigned; the irreversible with approval.
Relations
Stakes · Reversibility · Approval · Compliance · Project management

Learning and development

InnovationAwareness · Wisdom · Truth
Definition
Searching for and testing new ways of creating value.
Boundary
Not product development (elaboration), not novelty for its own sake.
Purpose
Capacity for development.
Value link
Awareness (seeing what is missing), wisdom (measure), truth (honest assessment).
Rule
Experiments are small, reversible and honestly assessed.
Relations
Product development · Learning · Corporate development
LearningTruth · Wisdom · Discipline
Definition
Gaining insight from experience and recording it.
Boundary
Not training alone.
Purpose
Wisdom grows only this way.
Value link
Truth (what happened), wisdom (what follows), discipline (doing the review).
Rule
Every completed decision with stakes gets a short dated review.
Relations
Knowledge management · Continuous improvement · People and personnel (HR)
Continuous improvementDiscipline · Awareness
Definition
Ongoing small adjustments to processes and services from observation and feedback.
Boundary
Not innovation, not a project.
Purpose
Maintain quality and appropriateness.
Value link
Discipline (ongoing), awareness (observing).
Rule
Improvements are small, documented and measurable.
Relations
Process management · Quality management · Learning

Administration

AdministrationDiscipline · Truth
Definition
Administrative activities that maintain the framework: contracts, deadlines, filing, authorities.
Boundary
Not the operation of the service (operations).
Purpose
Order and fulfilment of duties.
Value link
Discipline (deadlines), truth (complete records).
Rule
Deadlines and obligations are recorded, assigned and reminded.
Relations
Compliance · Bookkeeping · Organisation

Connections

Where each value and the implementation principle take effect: in which principles, questions and terms.

Truth

Principles
P1 · P5 · P6
Questions
Is it possible? · Is it dignified?
Terms (37)
Group · Value · Rule · Manifestation · Version (status, date) · Uncertainty · Strategy · Governance · Business model · Marketing · Sales · Customer success (delivering on promises) · Product development · Project management · Data management · Information management · Knowledge management · Artificial intelligence · System integration · People and personnel (HR) · Communication · Finance · Controlling · Bookkeeping · Billing and settlement · Liquidity · Cash flow · Financial planning · Partner management · Law · Compliance · Data protection · Quality management · Risk management · Innovation · Learning · Administration

Discipline

Principles
P5 · P8
Questions
Are we all involved?
Terms (27)
Rule · Decision · Approval · Responsibility · Version (status, date) · Governance · Corporate development · Customer success (delivering on promises) · Service delivery · Operations · Project management · Process management · Knowledge management · Technology and IT · Artificial intelligence · People and personnel (HR) · Collaboration · Bookkeeping · Treasury · Liquidity · Partner management · Compliance · Data protection · Quality management · Learning · Continuous improvement · Administration

Transfer to the companies

GTN Groupuniversal values, principles, rules, variables and glossary (this version)
Companythe same rules, filled with context, data, resources and responsibilities
Operational levelDecisions and actions that follow from rules plus filled-in context; they carry a date, a responsible person and, where needed, an approval.

What a company provides

  • Context K: goals, resources, data sources, legal framework, with date
  • Responsibilities Z per type of decision and their authority (approval rights)
  • Thresholds: when stakes are medium or high (e.g. amount, people affected, duration), what counts as irreversible
  • Deadlines t_max per type of decision and clarification time t
  • Mapping of its own values to the four values of the group
  • Mapping of its own functions and roles to the glossary
  • Additional rules (only stricter, never looser) and their reasons
  • Version path: which group version its own version is based on

Sequence: GTN Energie (first concretisation) → GTN Finanz → further companies.

The group defines the why and the abstract rules. The company makes them concrete without reducing the foundation to its operational reality.

Self-review

  • Are the definitions clear enough? derived
    Every term has a definition and a boundary. “Appropriate”, “dignified” and “stakes” remain normative: they only become comparable through thresholds in a company's context (O5).
  • Can the rules be derived from values and principles? derived
    Every rule names the principles it follows from; every principle names its values. The chain is fully documented but not yet tested on real cases (O7).
  • Are the levels separated? derived
    Values contain no conditions, rules no figures; figures only appear in a company's context. Discipline was moved from the value level to the principle level because it has no content of its own.
  • Are categories treated as tools? derived
    The glossary groups are aids to order; overlaps are made visible through relations instead of being defined away. Structures can change and are dated.
  • Do the rules work under conflicting goals? proposed
    Conflicts between the questions are named and given precedence rules; genuine value conflicts go to a human (R10, outcome HAND BACK).
  • Is it clear when a human must decide? proposed
    Yes: five named cases, the outcomes APPROVAL and HAND BACK, rules R5 and R10. Not even a human can approve the undignified.
  • Are the rules transferable? hypothesis
    The rules contain no industry terms; differences lie only in variables, thresholds and responsibilities (R9). This is only proven after the first concretisation with GTN Energie.
  • Is the knowledge base machine-readable and maintainable? derived
    One source (data/wissen.json) with stable IDs generates page and document. A formal JSON schema is still missing (O8).
  • Is anything normative presented as provable? derived
    No. The formal notation orders conditions; W and A remain value judgements of a responsible person.

Versions

Version 0.3, 17 Oct 2026: Self-understanding added: the group is what its companies have in common (new core term “group”). Group pages without reference to industries or target groups.

Occasion: Nicolai, 17 Oct 2026.

Version 0.2, 17 Oct 2026: Five dimensions examined: love as the inner form of appreciation (value), discipline as implementation principle (not a value). Four decision questions changed to appropriate / possible / dignified / involved; the questions of version 0.1 are absorbed into them. Glossary (55 terms), variables, rules R1–R10, decision logic, concretisation schema added.

Occasion: Master prompt Knowledge & Rules Architecture 0.2 (Nicolai, 17 Oct 2026).

Version 0.1, 17 Oct 2026: Identity & design guide: four values (with appreciation), principles P1–P7, four questions (Is it true? Connection? Appropriate? Honours?), brand architecture.

Occasion: Master prompt Identity, Values & Design Philosophy (Nicolai, 17 Oct 2026).

Open questions

  • O1 hypothesis
    Love or appreciation as the public word? This version: love as the value, appreciation as its outward evidence.
  • O2 derived, needs confirmation
    Discipline as implementation principle rather than a fifth value: confirm or reject?
  • O3 hypothesis
    Reading of “Are we all involved?”: those affected (participation) and those acting (commitment), both? This version: both.
  • O4 hypothesis
    Legality within “Is it possible?” or as a question of its own?
  • O5 open
    Thresholds for stakes (low/medium/high), reversibility and deadlines: to be set per company (GTN Energie first).
  • O6 open
    Who in the group holds override rights (R10) and approval authority (R4)? A governance document is missing.
  • O7 open
    Validation: run rules R1–R10 against ten real decisions of GTN Energie, have the team review the glossary.
  • O8 open
    Machine readability: define a JSON schema, keep term IDs stable, change only through versions.
  • O9 tension
    Home page and stance name four values with appreciation; the knowledge base names love as the value. Deliberately so (O1) or align?